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I am computer illiterate. I bought this adapter to capture a signal from about 20 feet away. It was simple to install, and I have been using it non stop for nearly a year with no problem.
I called the phone number from a piece of paper which comes with the adapter, but that is not working number. When I received the USB Adapter, I was instructed to go online to download the software for free. I dialed an another one found from Amazon 3 times and heard nothing back from the seller. Instead, I was told during the process that this is a trial version and have to buy it after 30 days. I tried another P C, same result. Once they received the Adapter from me, the seller started to contact me by E mail offered me free shipping with a software disc. But I am not appreciated the service and asked my credit company to dispute the purchase.Apparently, I have to pay the shipping fees.
Ordered through amazon, item not delivered for 1 week after estimated delivery, e-mailed amazon customer service and within 48 hours got notice that they shipped a second item which arrived quickly. Item works well, good range and definately better than the internal wireless network card.
I bought this product for my fathers old laptop (with windows xp) since it didnt come with a wireless modem. I followed the instructions that came with the adapter, I downloaded the drivers it needed, but when the installation told me to plug in the adapter, the adapter wasn't recognized, i thought it was the old computer, so i tried it in my newer laptop with w7 but the same thing happened, finally i tried it with a desktop (with windows vista), and once again the adapter wasn't recognized.I spent about 3 to 4 hours trying to make it work.I will be returning this product asap and ask for my money back, i don't want a replacement because i wouldn't buy this thing again.
She can now communicate via email and webcam with her boyfriend deployed in Iraq. I bought this so my daughter could pick up wireless in her house. she installed herself and it works great. Excellent cost and easy installation. I am familiar with the D-Link brand and trust it.
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